Privacy Policy

1) MANAGEMENT OF YOUR PERSONAL DATA

1- What is personal data?

Personal data (or personal data) means any information relating to an identified or identifiable natural person. For example, this may include your first and last names, contact details (email address, telephone number, etc.) but also your entire history on the site (e.g.: list of your purchases, etc).

2- Who is responsible for processing your personal data?

The Editor of the Chez Flo site, a limited liability company, with variable capital of __ euros, under RCS registration number: __, whose head office is located 29 __ – Avignon (84000).

3) For what purposes do we process your personal data?

As part of your navigation on the site www.chezflo-avignon.fr, you may be required to provide personal data. Each data collection form presents information related to the processing concerned, including its purposes. For each processing operation, the obligatory nature of the provision of data is indicated in the form by an asterisk.

1. Creation of a customer account : The data concerned are those present in the account creation form: Your Title, Your First Name, Your Last Name, Your Email Address, Your Date of Birth. (The data is kept for the time your customer account is active, and up to 5 years after your last activity).

2. Contact Form : The data concerned are those that you provided in the contact request form: Your email address. Data from the creation of your account (example: your identity, your telephone number, etc.) as well as data from your orders may also be processed in certain cases (example: status of your order). (If you do not have a customer account, the data is kept for the period necessary for its purpose then for its legal archiving period)

4- Who are the recipients of your personal data?

Your personal data will be processed by employees of our company, and may be transmitted to our subcontractors. If you place an order on the Site, your data may be transmitted:
– aux sociétés de transport en charge de la livraison des commandes

– to banking organizations responsible for order payments: Paypal and Stripe.

The data processed by Chez Flo may also be transmitted to Google, Microsoft, Meta, Twitter etc. and may be transferred to the USA for the purposes of personalizing your preferences, advertising and managing social networks. With your express consent, your data may also be transmitted to our partners.

5- Where are your personal data processed?

Generally speaking, your personal data is stored within the European Union. They may also be processed outside the European Union, for example, by our subcontractors. In this case, transfers are subject to adequate protection measures provided for in Chapter V of the GDPR.

6- What are your rights regarding your personal data and how to exercise them?

In accordance with the Data Protection Act of January 6, 1978 amended by the law of August 6, 2004 and the European Regulation on the protection of personal data implemented on May 25, 2018, you have:

– A right of access: this is the right for any person to obtain communication of all information concerning them held by Chez Flo.

– A right of opposition: this is the right for any person to object to their data being used by Chez Flo for a specific objective. The person concerned must put forward “reasons relating to their particular situation”, except in the case of commercial prospecting, to which any person concerned may object without reason.

– A right of rectification: this is the right for any person to obtain the rectification of inaccurate information concerning them held by Chez Flo.

– A right to erasure: this is the right for any person to obtain the erasure of personal data concerning them if they find themselves in one of the situations provided for by the regulations (e.g.: you withdraw your consent to the use of your data).

– A right of limitation: this is the right to have processing suspended while a verification can take place (this is a right which complements the other rights and which is used in particular to verify the accuracy of the personal data, etc.).

– A right of portability of data which concerns you: this is the right for any person concerned to obtain that their personal data are transmitted in a structured format, to themselves or directly from a data controller to another, when technically possible.

– The right to define directives relating to the fate of your personal data if you can no longer exercise them.

In the event of a complaint, you also have the right to contact the Commission Nationale de l’Informatique et des Libertés (CNIL). To exercise your rights, you can write to: by Chez Flo – ___ – Avignon (84000) or to admin@chezflo-avignon.fr. For partners, you can exercise your rights by contacting them directly.